When we ask you whether you’re working on an iPhone interface for your web banking, we mean something like what ANZ have going for them. It’s made just for us, so we feel special.
What we don’t mean is “can I access internet banking on my iPhone” – because we’re not stupid, we know that we can we just want to know if you’re going to give us a better option, which the ANZ one is.
The Apple mobile web browser, Safari, displays web pages on iPhones with the same clarity and detail as can been seen through desktop computer web browsers.
[Our] work in this area aims to give customers the ability to do everything they already do on their desktop while they’re on the go.
Unfortunately I can’t do everything I want on the go – I can’t quickly get to my account balances, I can’t read the balance without first zooming into their archaic interface, I also can’t use all the functions that are only available to Internet Explorer users on a PC.
So I’ll have to say that if a certain bank doesn’t get into gear, perhaps they’re going to lose a customer or 7 million.