Free WiFi in Cafés… please.

Really? I thought I was good – we had a deal, I came to your café, bought my coffee and even splashed out by getting something to eat too. So why oh why then dear café owner do you think I want to pay to use the internet too? I’m pretty sure you’re connected here anyway — you’ve got that old computer back there that you use to tweet while you’re waiting for customers. Just let me use your internet, seriously.

border-radius

with and without border-radius style

Archive this!

Pro tip for all you web designers bloggers out there. If you’re going to start a blog, don’t show an Archives button until you know you’re going to have enough content to fill it. I’m not saying don’t allow for it in your design – but don’t think yourself so fantastic at blogging that you’ll have that homepage filled in a week. The only way your site could look more stale would be to put a Last updated message in the footer and an Under Construction sign in the Contact Us page.

Napkins Under Food

I’ve lost count the amount of times that I’ve had to sit back at a restaurant or café and just thought to myself – Why?

For some reason, somewhere along the line, someone thought it was a brilliant idea to put a napkin underneath food when giving it to a customer – that person was wrong.  Why someone would think that a napkin isn’t going to get stuck to the bottom of food is beyond my mere mortal brain capacity. Especially things like toasted sandwiches that have melting cheese, it’s just a recipe for disaster. I’ve even had this conversation with a hospitality teacher who said they didn’t know where it came from and they never ever teach students to do it.

So where did it come from? And can it please go back there now?

Simple

Yes, I really need that on the homepage.

The all to familiar conversation that tends to come up with every client at some point. The odd desire to take the lazy route of putting everything as a menu item, or simply (and I use that word sarcastically) deciding to use drop down menus instead of thinking the problem through and doing a bit of information architecture to come up with a solution that is not only better visually, but also means more users will find more of what they want, more of the time.

This problem is always compounded in a business scenario where the in-house web guy gets “told” that certain things need to go on the homepage. The problem of course is that in this setting, everyone is certain that what they are working on is definitely worthy of homepage status, or worse still, the ever-desired mantle of top-level navigation status.

Can’t you just add Staff Casual Day next to Products and Services?

It’s at this point that unless someone is willing to put themselves through an arguement, they usually lose to a less knowledgeable higher power who just wants their way.  I say it’s worth the argument. Persist, and your site will be better for it.  Structure your content in a clear way, not in the way that the client or the boss describes it.  Think of the users, make it easy for them which 99% of the time means keeping it simple.

» The End

» Theme Music from Australian News Programs

Note the original Channel 7 theme scored by John Williams – and oh so Star Wars-esque it sounds.

Dear Banks,

When we ask you whether you’re working on an iPhone interface for your web banking, we mean something like what ANZ have going for them.  It’s made just for us, so we feel special.

What we don’t mean is “can I access internet banking on my iPhone” – because we’re not stupid, we know that we can we just want to know if you’re going to give us a better option, which the ANZ one is.  

The Apple mobile web browser, Safari, displays web pages on iPhones with the same clarity and detail as can been seen through desktop computer web browsers.

[Our] work in this area aims to give customers the ability to do everything they already do on their desktop while they’re on the go. 

Unfortunately I can’t do everything I want on the go – I can’t quickly get to my account balances, I can’t read the balance without first zooming into their archaic interface, I also can’t use all the functions that are only available to Internet Explorer users on a PC.

So I’ll have to say that if a certain bank doesn’t get into gear, perhaps they’re going to lose a customer or 7 million.

On weddings + childrens’ toys

I think that possibly when considering the suitability of childrens’ toys for a trip to a wedding perhaps parents should lock themselves in their bathroom with the offending toy plus child and be sure they can last thirty minutes without topping themselves off. As a one off suggestion let’s just assume a bucket of anything that can be tipped out as someone is saying their vows is a no.

First iPhone Post

Just a short note from the wordpress iPhone app.

This is going to be good.